Our Shipping and Fulfillment Facility is open for business, Monday through Friday, 9am to 5pm EST. (Except Holidays)
Any inquiries over the weekend regarding shipping will be answered at the beginning of the week.
- All orders placed through this web site must be shipped to the shipping address provided in your invoice
- No sales or shipping to Countries, States, Provinces, Counties or Cities where items are prohibited
- No sales or shipping to minors, or to adults intending to distribute or resell items to minors
- All customers are responsible for knowing and following the laws which they reside in
- FlavorZ offers free shipping on all domestic orders.
- If your order includes any VaperThreads, it will ship via Fedex Priority
- All other orders under 13 ounces will ship via USPS First Class
- All other orders over 13 ounces will ship via USPS Priority
FlavorZ is not responsible for any orders once they are pick up by the designated shipping provider. As a customer, you assume all responsibility in the delivery and acceptance of your purchase.
Domestic orders can take anywhere from 1 to 15 business days to reach their intended destination. The shipping speed of an order is not controlled by FlavorZ, but by the designated shipping provider of the order.
NOTICE TO ALL INTERNATIONAL BUYERS: ORDER AT YOUR OWN RISK!
It is the responsibility of the purchaser to ensure they are familiar with the laws of their country. FlavorZ Inc / Purebacco USA LLC will not be held responsible for orders seized by customs. We will not falsify customs forms nor purchase orders to accommodate orders. All forms will be marked honestly with proper product descriptions and values. In addition, we will not be held responsible for packages that are lost or stolen during transit. Please be aware that once an international package leaves our facility, we are no longer able to control or track it. However, we will do our best to assist all customers in the event that their package is lost or stolen.
International Duties and Taxes: Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearence; we have no control over such charges and cannot predict what they may be. "ANY" request by customers to alter their customs forms or purchase orders will not be honored. All items and values will be declared.
International Carrier Options:
- Free International shipping is shipped via Fedex International Mail Service
- If you choose to upgrade your shipping method, you may choose Fedex International Economy or Fedex International Priority.
- PLEASE NOTE, FLAVORZ INC / PUREBACCO USA LLC WILL NOT BE HELD RESPONSIBLE FOR ORDERS SEIZED BY CUSTOMS
If you have any questions or concerns regarding this shipping policy, please contact email@example.com